Renowned as a “World-Class Franchise” by Entrepreneur magazine for the past seven years, Express Employment Professionals is currently ranked #1 in the Staffing Industry category and #66 in the Entrepreneur Franchise 500 for 2013. Last year’s sales topped $2.3 Billion and they currently have over 600 franchises as they celebrate their 30th year in business. Success of this magnitude is the culmination of stellar leadership with on-going leadership training and encouragement of the entire organization.
“We make a commitment as a franchisor to continue to educate our franchisees,” said Rachel Rudisill, Advertising Manager. “It’s not just something we talk about. It’s even written in our franchise agreement.”
Part of this on-going training takes place at the company’s International Leadership Conference (ILC). Held in a different location each year, ILC provides the franchisees with many unique opportunities to learn. “While we provide structured training for the attendees, they are also learning from each other,” said Rachel. “They get to talk with other business people who are experiencing the same types of challenges and rewards as they are.”
One of the highlights of ILC is the awards banquet, where over 350 awards are given out by the CEO and Chairman, Bob Funk, and the Vice Chairman, Bill Stoller. “Express values people and their accomplishments,” said Sonja Bearden, Interactive Marketing & Creative Services Manager. “We want to make sure we recognize them and give credit where credit is due.”
The beautiful, handcrafted crystal awards represent over 40 categories of excellence. “We award offices for various reasons, such as best gross margin and number of new clients,” said Sonja. “And we have a Circle of Excellence award that includes criteria such as ethics and legality.” This year, Express awarded 216 offices with Circle of Excellence awards.
“Bob Funk [chairman of the board and chief executive officer] loves to recognize people and their accomplishments,” says Sonja. To that end, Express has worked with ROBYN to develop an annual awards program that includes over 40 categories with more than 350 personalized awards given out each year.
“Express recognizes the efforts of our most successful offices in many different categories,” said Sonja. “From highest gross margin to going above and beyond to further the company as a whole… we even have a helping hand award.”
“The Express awards program is a carefully crafted, completely custom awards program,” said Bobby Lehew, Chief Branding Officer for ROBYN. “When designing an awards program for a company, we take great care to ensure that every nuance - every embellishment- reflects the passion that is behind the achievement. The award should reflect the accomplishment: the more passionate the accomplishment, the more formidable the obstacles overcome, the more exquisite the award should be.”
One of the most popular categories in the awards program is the Circle of Excellence award. “There are 7 levels to this award,” said Sonja, “with criteria that includes gross margin, no legal issues and conducting business in an ethical manner.” In 2013, there were over 200 offices awarded the Circle of Excellence.
“We also award the individual efforts of our franchise owners,” said Sonja. “One of the top awards is the Chairman’s Club which recognizes the highest sales revenue per franchisee.”
“Express understands the value of recognizing members of the organization for their efforts and has put together a first-class awards program,” said Becky. “We have a system for ordering, proofing, physically checking and shipping every one of these awards to the recipients. It works really well and that makes everyone happy!”
Express Employment Professionals don’t just encourage their own associates to become better leaders, though. They also help their clients and friends improve their skills with the Refresh Leadership Simulcast.
The Refresh Leadership Simulcast will be held on Wednesday, April 17th, and is absolutely FREE for you to attend! Presented LIVE in Pensacola, Florida, the event will be shown in over 150 locations across the US and Canada. Kicking off first thing in the morning, the event will feature dynamic presentations from Guy Kawasaki, Terry Bradshaw and Amanda Gore. Seats are going quickly, so reserve yours now!
For our friends in OKC, the day begins with a complimentary breakfast at the Museum Café at the Oklahoma City Museum of Art at 7:00 am. The program will begin at 7:45 and is scheduled to end at 11:45 with breaks between each presenter. Join the Express team for breakfast, door prizes and a morning of leadership awesomeness.
Posted on Thu, April 4, 2013
by Brian Blake